Services
Our primary goal is to offer quality and outstanding IT support to the small and medium business sector. By tailoring enterprise level solutions to match your organisation, IDS Business Services can provide an IT infrastructure that is cost effective, reliable and highly scalable.
IDS Business Services offer on-site service as well as remote and phone-support. Our guaranteed response times will ensure speedy resolution to all IT issues both large and small. We are also able to facilitate the latest in IT resources such as servers, wide area networks, wireless technology, external / mobile device and network appliances.
IDS Business Services can help your business predict future IT costs in line with your company's growth. Our IT road maps and project plans are able to assist with IT budgeting and provide a high level overview of any upcoming IT related expenditure.
By partnering with market leading IT vendors IDS Business Services Pty. Ltd. is able to provide both hardware and software at competitive prices.
IDS Business Services provides a range of IT support services & solutions, including but not limited to:
- Desktop support:
- Software and Hardware support.
- End user training.
- Internet and email solutions.
- IT management and administration roles:
- Technology plans and IT budgeting strategies.
- User accounts (creation / termination procedures).
- Systems Integration (CRM, Carelink, Attache).
- Business Workflow (SharePoint, Wiki's, Intranet).
- IT security:
- Network resources, Firewalls and Routers.
- Workstation Standard Operating Environments.
- Network planning and implementation:
- Private Network implementation and management.
- Hardware supply & installation.
- Provisioning of hardware and software:
- Microsoft, Symantec, Citrix, Icon.
- IBM, HP, Dell.
- Remote access (VPN, Webmail, Terminal Services).
- Server support:
- Hardware (supply, deploy, manage & maintain).
- Software (supply, install, migrate & maintain).
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Further Information
Is available by request.
